We want you to be completely satisfied with your purchase from Imagine Swim Shop. If for any reason you are not satisfied with your purchase, you may return the item(s) within 30 days of delivery for a full refund or exchange, subject to the terms and conditions below.
To be eligible for a return, the item(s) must be in new, unused, and resalable condition, with all original tags and packaging intact. Swimsuits and swimwear must have the hygiene liner attached. Items that have been worn, washed, or damaged are not eligible for return.
How to Initiate a Return
To initiate a return, please contact us at firstname.lastname@example.org and provide your order number and the reason for the return. We will provide you with a return authorization number and instructions on how to return the item(s).
The customer is responsible for all shipping costs associated with a return, unless the item(s) received were damaged or defective. Shipping costs are non-refundable.
Refunds will be issued to the original form of payment within 7-10 business days of receipt of the returned item(s). Original shipping costs are non-refundable.
Exchanges are subject to availability. If the item you wish to exchange is not available, a refund will be issued instead.
The following items are not eligible for return or exchange:
Final sale items
Customized or personalized items
Changes to the Policy
We may modify this Policy at any time, without notice. By continuing to use the Site after such modifications, you agree to be bound by the modified Policy.
If you have any questions or comments about this Policy or the Site, please contact us at email@example.com.